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Privacy Policy

Privacy Policy - the basics

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At NourVerse, we respect your privacy and are committed to protecting the personal information you share with us through our website.

This Privacy Policy explains what information we may collect, how we use it, and how visitors can contact us regarding their personal data.

Information we collect

When you contact us through our website, email, WhatsApp, Telegram, social media, or contact forms, we may collect information such as:

• Your name
• Your email address
• Your phone number
• Your message or project details
• Any information you choose to share with us

We may also collect basic technical information related to website usage, such as browser type, device information, pages visited, and general analytics data, where applicable.

How we use your information

We use the information you provide to:

• Respond to your messages and requests
• Discuss potential projects or services
• Provide quotes, support, and business communication
• Improve our website and services
• Manage our relationship with clients and visitors

We do not sell your personal information.

Legal basis for processing

We process personal information when it is necessary to respond to your requests, provide our services, communicate with you, or improve our business operations.

Where required, we may also rely on your consent, for example when you choose to contact us or submit information through our website.

Data sharing

We may use trusted third-party tools and platforms to operate our website, manage communication, analyze website performance, or provide digital services.

These may include website hosting providers, email services, analytics tools, social media platforms, and communication tools.

We only share information when necessary for business, technical, legal, or service-related purposes.

Data retention

We keep personal information only for as long as necessary to respond to your request, provide services, manage business records, or comply with legal obligations.

Your rights

Depending on applicable privacy laws, you may have the right to request access to your personal data, correction of inaccurate data, deletion of your data, restriction of processing, or objection to processing.

To make a privacy-related request, please contact us using the details below.

Contact information

NourVerse
Website: https://www.nourverse.net/
Email: info@nourverse.net
Phone: +39 351 4141402
Address:Via Kennedy, 39055 Laives, Bolzano, Italy

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

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Information we collect

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When you contact NourVerse through our website, email, WhatsApp, Telegram, social media, or contact forms, we may collect personal information that you choose to share with us.

This may include your name, email address, phone number, project details, messages, and any other information needed to respond to your request or provide our services.

We may also collect basic technical information related to website usage, such as device type, browser type, pages visited, and general analytics data, where applicable.

How we use your information

We use the information you share with us to respond to your messages, discuss your project needs, provide quotes, deliver services, and offer support.

We may also use basic website usage information to improve our website, understand visitor behavior, and make our services clearer and easier to access.

NourVerse does not sell personal information to third parties.

 

NourVerse Games – Website, Advertising & Privacy

 

Last updated: October 19, 2026

This section supplements the NourVerse Privacy Policy and applies to our browser-based gaming platform at https://www.games.nourverse.net, operated by NourVerse.

1. Browser Games and Player Data

NourVerse Games provides online browser games, player profiles, virtual rewards, achievements, avatars, and cosmetic customization.

Depending on the features used, information such as a player's chosen nickname, character appearance, game progress, scores, earned virtual currency, owned cosmetic items, language preferences, and settings may be stored locally in the browser.

Some features may also use cloud-based services for technical operations, support, or communication. Clearing browser data may remove locally saved game progress.

2. Google AdSense and Advertising

NourVerse is preparing to use Google AdSense and potentially other advertising services to support the development and operation of its free games.

Advertising on NourVerse Games is not yet confirmed active as of this update. When advertising is enabled, third-party vendors, including Google, may use cookies, IP addresses, web beacons, or similar identifiers to deliver advertisements, measure performance, prevent fraud, and, where permitted, personalize advertising.

Google and its advertising partners may use information from visits to NourVerse websites and other websites in accordance with applicable law and user privacy choices.

For more information about Google's use of information, visit:

https://policies.google.com/technologies/partner-sites

Users can manage Google's advertising personalization settings at:

https://myadcenter.google.com/

3. Cookies, Local Storage and Consent

Our websites may use necessary cookies or local browser storage to maintain essential functionality, remember preferences, and preserve gameplay progress.

Where legally required, optional advertising and tracking technologies will require appropriate user consent before activation.

For visitors in the European Economic Area, United Kingdom, and Switzerland, NourVerse uses Google's Privacy & Messaging consent management solution where it is implemented and applicable.

Visitors may be offered choices to accept, reject, or manage optional data processing. Consent may be withdrawn through the relevant privacy settings or consent management interface, which must remain accessible while consent-based technologies are in use.

Rejecting optional advertising consent does not prevent access to basic free gameplay. Advertising that does not require personalized data may still be displayed where legally permitted.

4. AI Assistant and Contact Forms

NourVerse Games may provide an AI-powered assistant to help visitors understand the website, games, and available services.

When the AI assistant is used, submitted messages and limited technical information may be processed by the service infrastructure and applicable AI technology providers to generate responses, maintain service functionality, and protect against misuse.

Visitors should avoid submitting sensitive personal information through the AI chat.

Information submitted through contact or partnership forms may be processed to respond to enquiries, prepare quotations, manage sponsorship requests, and provide customer support.

5. Hosting, Service Providers and Data Retention

NourVerse uses third-party technology providers, which may include Wix for its corporate website, Cloudflare for web hosting and technical services, and Google for advertising and consent management when those services are enabled.

Relevant providers may process limited technical or personal information as necessary for their services, subject to applicable legal requirements and contractual arrangements.

Locally stored gameplay information generally remains in the browser until removed or cleared. Other information is retained only for the period necessary for the stated purposes or applicable legal obligations.

Where personal data is transferred outside the European Economic Area, applicable data protection requirements and safeguards must be respected.

6. Privacy Rights and Contact

Subject to applicable data protection law, visitors may request access to their personal data, rectification, erasure, restriction of processing, or portability, and may object to certain processing activities.

Where processing relies on consent, users may withdraw that consent. Visitors may also lodge a complaint with the competent data protection supervisory authority.

For privacy-related requests, please contact:

NourVerse NA

VAT / Partita IVA: 03354340212

Email: info@nourverse.net

Website: https://www.nourverse.net/

Browser games: https://www.games.nourverse.net/

NourVerse will update this policy when additional advertising networks, payment services, multiplayer features, or other data-processing activities become active.

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NourVerse Games – Mobile Games Privacy Policy


Last updated: October 16, 2026

This section of the NourVerse Privacy Policy applies to mobile games developed and published by NourVerse Games, including NourVerse Block Puzzle and NourVerse Sudoku.

It also provides a general framework for future NourVerse Games titles. Any additional data practices or third-party services introduced in future games will be disclosed through updates to this policy.
 

1. Offline Gameplay and Local Data
 

Our mobile games are designed to provide enjoyable gameplay with privacy in mind.

Single-player gameplay can operate offline without requiring users to create an account.

Depending on the game, information such as puzzle progress, scores, achievements, virtual stars, daily rewards, unlocked cosmetic items, statistics, preferences, and settings may be stored locally on the player's device.

Local gameplay data generally remains on the device unless the player chooses to export it or uses an online feature.

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2. Advertising and Google AdMob

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Some NourVerse Games may display advertisements through Google AdMob, including banner, interstitial, and optional rewarded advertisements.

When advertising services are enabled, Google and its advertising partners may process information such as device identifiers, IP addresses, device information, approximate location derived from network information, ad interactions, and diagnostic data, subject to applicable privacy laws and their own policies.

For users in the European Economic Area, the United Kingdom, and Switzerland, we use or will implement Google's User Messaging Platform (UMP) and appropriate consent management tools where required.

Users may be offered the ability to consent, decline consent, or manage advertising preferences. Privacy choices can be revisited through in-app privacy settings where the relevant advertising functionality is enabled.

Non-personalized advertising may still involve limited data processing where legally permitted.

More information: https://policies.google.com/privacy

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3. Multiplayer Features

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Certain NourVerse Games, including NourVerse Sudoku, are designed to support optional multiplayer experiences.

These may include:

  • Local multiplayer between devices connected to the same Wi-Fi network.

  • Online multiplayer between players in different locations.

  • Cooperative gameplay and competitive matches.

  • Private rooms and invitation codes.

Local multiplayer may exchange gameplay actions and connection information directly between participating devices.

When online multiplayer becomes available, a cloud service such as Cloudflare may process temporary room identifiers, player nicknames, session credentials, game actions, scores, and technical connection information necessary for gameplay, synchronization, security, and abuse prevention.

Multiplayer services for NourVerse Sudoku are under development and are not yet available as a fully deployed public service. Before activation, this policy will be updated where necessary to reflect the final data retention arrangements and service configuration.

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4. Virtual Currency, Rewards, and Cosmetic Items

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NourVerse Games may include virtual stars, coins, daily rewards, achievements, cosmetic themes, backgrounds, board colors, visual effects, and other customization items.

Virtual currency earned through gameplay is used within the relevant game and has no real-world monetary value.

Virtual items cannot be exchanged for real money.

Progress, rewards, and cosmetic ownership earned through gameplay may be stored locally on the player's device.

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5. In-App Purchases

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Some NourVerse Games may offer optional in-app purchases, including premium themes, cosmetic items, and advertisement removal.

When enabled, real-money payments will be processed through the relevant official platform, such as Google Play or the Apple App Store.

NourVerse does not directly collect or store full payment card details from these store transactions.

To deliver, verify, restore, or manage purchases and refunds, relevant transaction identifiers, product identifiers, purchase status, and entitlement information may be processed through secure verification systems.

Real-money purchases in NourVerse Sudoku are not yet enabled as of the date of this update.

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6. Third-Party Services and Data Protection

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Depending on which features are enabled, NourVerse Games may use services provided by Google, Apple, Cloudflare, or other providers disclosed in this policy.

These services may process limited information necessary to deliver advertising, purchases, multiplayer features, or essential technical functionality.

We seek to limit data collection to what is necessary for the services provided and apply appropriate privacy and security safeguards.

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7. Data Retention and User Rights

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Locally stored gameplay information generally remains on the player's device until it is deleted, reset, or removed by uninstalling the game or clearing its data.

Online services, where enabled, may retain limited information for operational, security, or legal purposes. Specific retention practices will be disclosed as those services become available.

Depending on applicable law, users may request access to, correction of, or deletion of personal information, and may exercise relevant rights concerning consent and data processing.

Users can also manage locally stored game information through available in-game controls and device settings.

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8. Children's Privacy

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We aim to respect applicable children's privacy requirements.

Where age-related protections are required, advertising and personal data processing must follow the applicable rules and platform requirements.

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9. Changes to This Policy

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NourVerse may update this policy when new games, online functionality, advertising systems, payment features, or privacy requirements are introduced.

Material changes will be reflected in the published Privacy Policy, together with an updated revision date.

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10. Contact

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For privacy-related questions, requests, or concerns regarding NourVerse Games, please contact NourVerse through our official website:

https://www.nourverse.net/

NourVerse Games — Developed by NourVerse, Italy.

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